Computer freezes while booting windows 7

Quick access. Search related threads. Remove From My Forums. Asked by:. Archived Forums. Windows 7 Hardware Compatibility. Sign in to vote. Hi everyone, At present, I have a problem with my computer. It sometimes hangs when it's booting into Windows Windows version: Win 7 Pro , but it rarely happens.

When it occurs, on the screen it just shows "Starting Windows" texts without the Windows logo animation. I'd like to figure out what could potentially cause this problem, so I made an experiment, which is setting up the WinDbg on another computer and turning on the debug mode in my computer, and using a null-modem cable to do com port debugging. Hopefully I can get some clues from that. The computer is equipped with two hard drives and the capacity for each is G.

For some reason, I made these two hard drives totally reveal the capacity of G in the system by hard drive clipping. I have a few questions : 1. Does it hang because it keeps waiting for devices' responses but somehow those devices just don't talk back to the driver?

If so, what can cause these devices to fail to respond to this driver? Has anyone run into the problem that RAID chips had resulted in this strange phenomenon?

Any thoughts are welcomed, thank you. Hi Treythomas09, I would like to confirm that have you updated the network card drivers for Windows 7? Tuesday, December 29, AM. Thanks for your reply. Yes I have the updated network card drivers for Windows 7.

Except for this issue, the machine has been running without problems since the day Windows 7 was released. I already tried a clean boot - the problem still persists when booting up with only Microsoft services no startup programs, and no 3rd party services. I have the same problem. New Dell Studio 17 Windows 7, x64 bit. Randomly feezes when opening web pages. I have to manually powerdown and boot up again. Very annoying. Wednesday, December 30, PM. Thursday, December 31, AM.

Hi, are you using Internet Download Manager? Let us know if it works or not Saturday, January 2, AM. I've been having this issue since installing Windows 7, and aside from being able to run browsers with Flash off, I have yet to find a satisfactory response and running with Flash off is ridiculous - it means I can't do most of what I'd like to do online. I've seen dozens of threads with similar issues, yet nobody has found a solution.

I've talked to Microsoft a number of times, and they've tried redoing the DLLs, reinstalling the upgrade to Windows 7, etc. This has been extremely frustrating and I've been stuck for well over a month now. It seems to primarily affect people with bit computers. Sunday, January 3, AM. I have this same isuue as well, I can be searching the net turn away for a minute and my whole system has locked up and I have to reboot my computer.

Any help with this would be appreciated. System Specs Intel E 2. I've been having a nearly identical issue too, and now I'm stumped. I installed Windows 7 recently so a clean install is not a problem, but I'm worried the problem may come back. Below I've included everything I've tried in case it might help someone else it might read like a story because I was making notes as I was trying things.

I installed Windows 7 and after some issues had it up and running in a stable condition. After 4 days, it started freezing after running for a few minutes. Right now I'm running in safe mode with networking.

I pinpointed that is freezes when it tries to access the internet. To describe the problem: In regular mode after getting into windows and running for a few mins everything freezes.

All animations stop the screen doesn't change at all and the keyboard and touchpad become useless. Also if I have a mouse plugged in, it will stay lit but if i unplug and replug it, the light doesn't come back on. The things that I installed the day that the problem started were the Combined Community Codec Pack and the K-lite Codec pack, so they may be possible sources of the problem.

I tried a couple system restores to uninstall them, but the problem continued. Here's a rundown of what I've done so far. While in safe mode, I went into msconfig and selected diagnostic startup and booted into windows normally. Normally my computer would freeze within a minute or two of loading the desktop, but it ran for about 8 minutes until I restarted it after re-enabled some of the windows services.

I enabled groups of services to see if any of them were causing the problem I only have one startup item "ZoneAlarm Client". After thinking that the services weren't the cause of the problem, I enabled most of them and went into normal windows fine for about 7 minutes until I opened the reliability monitor and the computer froze.

I reasoned I must've triggered something and restarted the computer. I went into normal windows again, was running fine for a few minutes, but as soon as I clicked check for updates in the Action Center, the computer froze. Additionally, when I open the reliability monitor in safe mode, it does not freeze but there is no data where the chart should be. I booted into normal windows again, still with most services enabled, and left my computer alone for 25 minutes and it was running fine.

Then I opened Firefox and the computer froze. I compared the processes and services running in safe mode with networking against a normal mode in which I only allowed the services and processes running in the safe mode to be enabled through msconfig.

First time around, I had to attempt to stop some services and processes that had opened themselves to attempt to be identical to those running in safe mode. I could open task manager, the services info, resource monitor, and msconfig. I could take actions in those, such as look at process properties.

When I opened Firefox, it froze again. Second time around, I ran internet explorer as soon as windows loaded and I got it open but the wifi wasn't connected yet so I got a work offline page. As soon as the wifi connected, I pressed f5 and as the page started the attempt to load, the computer froze. The problem may be related to internet access, or specifically wifi, though I'm using it fine in safe mode.

Third time, I opened paint as soon as windows started and it opened fine. I opened the control panel and poked around in there. I opened another program and things were working. This makes it seem like using the internet is the cause of the problem. I enabled the 3 services necessary to play audio in msconfig, restarted the computer, and upon loading windows got task manager open but then the computer froze.

Now I'm in safe mode again. I've been looking through the event log looking for possible causes of the problem but haven't seen anything. I attempted to disable all fire walls, and I booted into normal windows mode, let it run for a few minutes and then opened up an mp3 so audio was working.

I disabled the wifi and opened firefox successfully. Then I plugged in ethernet, and it was still ok. As soon as I entered google. It seems the problem has to do with networking. I restarted into normal windows again, as quickly as I could I opened task manger and winamp and when winamp loaded the computer froze. I'm thinking it might've tried to access the internet. I'm going to put an internet lock on using ZoneAlarm firewall so nothing can access the internet and see if that corroborates that it's some kind of internet problem.

I booted into normal mode and blocked all internet access using ZoneAlarm. I used the computer for a few hours without problem. I think this proves it's an internet access issue. Select Safe Mode. Click the Startup tab. Each item has a checkbox.

The ones that are checked are enabled. Make a note of which ones are enabled so that you can go back to them later if need be. Then uncheck them all. Boot normally. When you get to the login screen which comes before the desktop , click the power button in the lower-right corner of the screen. While holding down Shift on your keyboard, click Restart and then release Shift.